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IMPORTANT ANNOUNCEMENT REGARDING COURIER SERVICES


March 20, 2020
Dear Valued Client,
Health Network Laboratories (HNL Lab Medicine) continues to take every precautionary measure available to ensure the health, safety, and well-being of our employees, providers, and patients.

To minimize the spread of the Coronavirus (COVID-19), to protect our staff and yours, we are temporarily putting the following process in place to decrease the potential risk of exposure to our couriers.

To eliminate the need for our couriers to enter your facility, effective Tuesday, March 24th, we are requesting all clients requiring a specimen pickup, place their specimen boxes outside, or in a location near a perimeter door that is removed from patient waiting areas. For clients that have scheduled pickups, please make sure that we have a primary phone number that is continuously staffed and specific to your site so our couriers can contact you. Please call Customer Care at 877-402-4221 to replace any general phone numbers with your site specific number.

We at HNL Lab Medicine are committed to providing our clients with the laboratory testing needed during this national pandemic. Our dedicated employees continue to perform all functions necessary to ensure you receive the same level of service and quality of results in these challenging times.

If you have any questions, please call either your Sales Representative or Customer Care at 877-402-4221.

Thank you for understanding and cooperation. In the meantime, we are hopeful that you, your family, friends, colleagues, and communities remain safe and healthy.

Sincerely,
HNL Lab Medicine

Coronavirus (COVID-19)

https://www.hnl.today/covid-19/
http://www.healthnetworklabs.com/covid19
The information is subject to change.
Please check our website daily for updates.


This communication contains important information regarding testing for Coronavirus Disease 2019 (COVID-19).

Please know that we at HNL Lab Medicine are focused on the health and safety of our employees, providers and patients. We are monitoring the situation closely and will be updating information as necessary.
In an effort to minimize the spread of the Coronavirus (COVID-19) and to protect our patients, visitors and staff from increased risk of exposure, we ask that all patients, family members, and/or visitors, refrain from entering an HNL Lab Medicine facility if:
  • Have recently returned from travel outside of the U.S.
  • Been exposed to COVID-19
  • Are experiencing flu-like symptoms (including coughing, sneezing, congestion, and fever)
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